Structra
Support
Need help with Structra? Email hello@fastgage.co. We usually reply within 1–2 business days.
Please include your account email, device model and iOS version, app version (if known), and what you were doing when something went wrong.
Common questions
- I didn't receive my verification or password-reset code. Check spam/junk. Codes expire after a limited time — use Resend in the app if needed.
- I forgot my password. Use Forgot password on the sign-in screen. We'll email a one-time code so you can set a new password.
- How do I sign out? Open Profile in the app and choose Sign out.
- How do I delete my account? Open Profile → Delete account. This permanently removes your account, inspections, photos, and reports.
- How are my photos processed? See the Privacy Policy.
Something else
Email hello@fastgage.co — we're happy to help.